Privacy & Data Protection

bajivip Privacy Policy

Your privacy is not an afterthought at bajivip — it's built into how we operate. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a bajivip player in Bangladesh.

Last Updated: 1 January 2025

How bajivip Protects Your Privacy

Six core principles that guide how bajivip handles every piece of data you share with us.

256-Bit Encrypted Storage

Every piece of personal data you share with bajivip — your name, mobile number, payment details — is stored using 256-bit AES encryption. The same standard used by banks. Your data is never stored in plain text, and access is restricted to authorised bajivip personnel only on a strict need-to-know basis.

We Never Sell Your Data

bajivip does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. The data you share with bajivip is used to operate your account, process your transactions, and improve your experience on the platform — nothing else. If that ever changes, you will be notified in advance.

You Control Your Data

bajivip players have the right to access, correct, and request deletion of their personal data at any time. You can update most of your account information directly in your bajivip account settings. For data access or deletion requests, contact bajivip support and the team will respond within 30 days as required by applicable data protection standards.

Minimal Data Collection

bajivip only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We don't ask for information we don't need. The data we collect is proportionate to the service we provide — no more, no less. This principle of data minimisation is central to how bajivip approaches privacy.

Clear Retention Periods

bajivip does not keep your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure, as required by anti-money-laundering regulations. Once the retention period expires, your data is securely deleted from bajivip's systems. Retention periods for each data category are set out in this policy.

Breach Notification

In the unlikely event of a data breach that affects your personal information, bajivip will notify affected players promptly — within 72 hours of becoming aware of the breach where required by applicable law. bajivip maintains an incident response plan specifically for data security events and conducts regular security audits to minimise the risk of breaches occurring.

01 Who We Are

bajivip is an online betting and gaming platform operated for players in Bangladesh. Our website is accessible at bajivip.co. When this Privacy Policy refers to "bajivip", "we", "us", or "our", it means the bajivip platform and the team responsible for operating it.

bajivip acts as the data controller for all personal data collected through the bajivip website and mobile app. This means bajivip determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.

This Privacy Policy applies to all bajivip services, including the bajivip website at bajivip.co, the bajivip mobile app, and any other bajivip-branded platform or service through which you interact with us.

02 Data We Collect

bajivip collects only the personal data that is necessary to provide you with a safe, fair, and functional betting experience. The categories of data we collect are set out below.

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration & verification
Contact Data Mobile number, email address Registration
Financial Data bKash / Nagad / Rocket account reference, transaction history Deposits & withdrawals
Technical Data IP address, device type, browser, operating system Every platform visit
Usage Data Pages visited, games played, session duration, bet history While using bajivip
Communications Data Support chat logs, emails sent to bajivip When you contact support
Verification Documents Copy of national ID, selfie for identity verification KYC / withdrawal verification

bajivip does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by responsible gaming obligations (for example, if you request self-exclusion).

03 How We Collect Your Data

bajivip collects your personal data through several channels, all of which are clearly associated with your use of the bajivip platform:

  • Direct interactions: Data you provide when registering for a bajivip account, completing identity verification, making deposits or withdrawals, contacting bajivip support, or participating in promotions.
  • Automated technologies: Technical and usage data collected automatically when you visit bajivip.co or use the bajivip app, including via cookies, server logs, and similar tracking technologies.
  • Third-party payment providers: Transaction reference data shared by bKash, Nagad, and Rocket when you make deposits or withdrawals through bajivip.
  • Identity verification services: Where bajivip uses a third-party KYC provider to verify your identity documents, that provider may share verification results with bajivip.
  • Fraud prevention services: bajivip may receive data from fraud detection partners to help identify and prevent fraudulent activity on the platform.

04 Why We Use Your Data

bajivip uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which bajivip processes your data are:

  • To create and manage your bajivip account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on bajivip.
  • To comply with anti-money-laundering (AML) and know-your-customer (KYC) legal obligations.
  • To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on bajivip.
  • To provide customer support and respond to your enquiries.
  • To send you important account notifications, such as deposit confirmations and security alerts.
  • To send you promotional communications about bajivip offers and bonuses — only where you have opted in to receive these.
  • To personalise your bajivip experience and recommend games or promotions that may interest you.
  • To monitor and improve the performance, security, and functionality of the bajivip platform.
  • To support responsible gaming obligations, including monitoring for signs of problem gambling.

You can opt out of promotional communications from bajivip at any time by updating your notification preferences in your account settings or by contacting bajivip support. Opting out of marketing will not affect your ability to use bajivip.

05 Legal Basis for Processing

bajivip processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract performance: Processing that is necessary to operate your bajivip account and deliver the services you have signed up for — including processing transactions and providing customer support.
  • Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and tax reporting obligations.
  • Legitimate interests: Processing carried out for bajivip's legitimate business interests, such as fraud prevention, platform security, and improving the bajivip service — provided these interests are not overridden by your privacy rights.
  • Consent: Processing based on your explicit consent, such as sending you promotional emails or push notifications about bajivip offers. You can withdraw consent at any time.

06 Sharing Your Data

bajivip does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: Where bajivip uses a third-party KYC service to verify your identity documents, your verification data is shared with that provider solely for verification purposes.
  • Fraud prevention partners: bajivip may share technical and usage data with fraud detection services to identify and prevent fraudulent activity.
  • Game providers: Some games on bajivip are provided by third-party game studios. These providers may receive limited technical data (such as your session ID) to deliver the game. They do not receive your full personal profile.
  • Legal and regulatory authorities: bajivip will disclose your data to law enforcement, regulatory bodies, or other authorities where required to do so by law, court order, or regulatory requirement.

bajivip requires all third-party service providers who process your data on our behalf to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

07 Cookies & Tracking Technologies

bajivip uses cookies and similar tracking technologies on the bajivip website and app to improve your experience, keep you logged in, and understand how players use the platform. The types of cookies bajivip uses are:

  • Essential cookies: Required for the bajivip platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
  • Analytics cookies: Help bajivip understand how players navigate the platform, which pages are most popular, and where technical issues occur. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences on bajivip, such as your preferred language or display settings.
  • Marketing cookies: Used only where you have consented, to deliver relevant bajivip promotions and measure the effectiveness of marketing campaigns.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the bajivip platform. For a full list of cookies used by bajivip, contact support at [email protected].

08 Data Retention

bajivip retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The key retention periods are:

Data Category Retention Period Reason
Account & identity data Duration of account + 5 years after closure AML / KYC legal obligation
Transaction records 7 years from transaction date Financial regulatory requirement
Support communications 3 years from last interaction Dispute resolution
Technical & usage data 13 months from collection Analytics & security monitoring
Marketing preferences Until you withdraw consent Consent-based processing

After the applicable retention period, bajivip securely deletes or anonymises your personal data so that it can no longer be associated with you.

09 Your Privacy Rights

As a bajivip player, you have the following rights in relation to your personal data. bajivip is committed to honouring these rights promptly and without unnecessary barriers:

  • Right of access: You can request a copy of the personal data bajivip holds about you at any time.
  • Right to rectification: If any of your personal data held by bajivip is inaccurate or incomplete, you have the right to have it corrected.
  • Right to erasure: You can request that bajivip delete your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
  • Right to restrict processing: You can ask bajivip to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service provider.
  • Right to object: You can object to bajivip processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
  • Right to withdraw consent: Where bajivip processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact bajivip support at [email protected]. bajivip will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case bajivip will notify you of the extension.

bajivip will never charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive. In such cases, bajivip will explain the reason for any charge before proceeding.

10 Data Security

bajivip takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit AES encryption for data stored on bajivip's servers.
  • TLS encryption for all data transmitted between your device and bajivip's servers.
  • Strict access controls ensuring only authorised bajivip personnel can access personal data, on a need-to-know basis.
  • Regular security audits and penetration testing of bajivip's systems.
  • Two-factor authentication options for player accounts.
  • Continuous monitoring of bajivip's systems for suspicious activity.
  • Staff training on data protection and security best practices.

While bajivip takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. bajivip encourages all players to use a strong, unique password for their bajivip account and to keep their login credentials confidential.

11 Children's Privacy

bajivip is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If bajivip becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that your child has registered on bajivip, please contact bajivip support immediately at [email protected] so that the account can be investigated and closed without delay.

12 Third-Party Links

The bajivip platform may contain links to third-party websites or services, for example links to payment provider websites. bajivip is not responsible for the privacy practices of any third-party website. This Privacy Policy applies only to data collected by bajivip through the bajivip platform.

bajivip recommends that you review the privacy policy of any third-party website you visit via a link on bajivip, particularly before providing any personal data to that third party.

13 Updates to This Policy

bajivip may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the bajivip platform itself. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how bajivip processes your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of bajivip after the effective date of any update constitutes your acceptance of the revised policy.

bajivip recommends bookmarking this page and checking it periodically so you are always aware of how your data is being handled. The "Last Updated" date at the top of this page tells you when the policy was most recently revised.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how bajivip handles your personal data, please get in touch with the bajivip support team:

bajivip aims to respond to all privacy-related enquiries within 2 business days. For formal data rights requests, the response time is up to 30 days as described in Section 9 above.

Safe & Secure

Play with Confidence on bajivip

Your data is protected, your transactions are encrypted, and your privacy is respected. Join thousands of Bangladesh players who trust bajivip for a safe and fair betting experience.

18+ only. All data protected under bajivip's Privacy Policy. Please play responsibly.